Conference: VoIP and Unified Communications Track

Track Chair: Eric Krapf
Program Co-Chair, VoiceCon and Editor
Business Communications Review

The VoIP and Unified Communications track will help you understand how UC enables enterprises to integrate communications with business processes, and how to prepare for the implementation of VoIP within your enterprise. You will learn which trends are developing most rapidly, what features and functions the new systems support, and how to keep it all running.

Wednesday Thursday

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Wednesday, September 17
11:00 am–12:00 pm	Conference Sessions The Future of the Voice Endpoint: Telephones, Softphones and Mobiles What is driving enterprises to deploy PC- and PDA-based softphones today, and what are the prospects for these mobile and/or converged devices eliminating the need to buy single-function desktop telephones? What are the arguments for and against eliminating the desk phone, at least for knowledge workers? Speaker - Terry Slattery, Founder and CTO, Netcordia Terry Slattery is the founder of Netcordia, inventor of NetMRI, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (#1026) awarded, and is a sought after industry speaker and advisor. As CTO at Netcordia, he is working with other industry experts to design network analysis rules and to identify ways to help network engineers improve their networks.
1:30 pm–2:30 pm	Conference Sessions Troubleshooting Converged Networks As IP telephony deployments scale up from the pilot stage to enterprise-wide implementations, it becomes more challenging to manage them and keep them running. This session helps the audience understand common sources of problems, and how to detect and fix them. Moderator - Eric Krapf, Editor, TechWeb Eric Krapf was named editor of Business Communications Review at the beginning of 2004, after serving as the magazine's managing editor since 1996. As editor, he is responsible for all magazine content and production, as well as content for BCR's electronic publishing endeavors. Before coming to BCR, he was managing editor and senior editor at America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas. Speaker - Steven Guthrie, Director, Product Marketing, CA Speaker - Terry Slattery, Founder and CTO, Netcordia Terry Slattery is the founder of Netcordia, inventor of NetMRI, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (#1026) awarded, and is a sought after industry speaker and advisor. As CTO at Netcordia, he is working with other industry experts to design network analysis rules and to identify ways to help network engineers improve their networks.
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Thursday, September 18
10:15 am–11:15 am	Conference Sessions Introduction to Unified Communications This session explains the basic concepts of Unified Communications (UC), including communications enabled business processes; multimedia collaboration; systems integration in UC; and the interrelationship of UC and contact center technologies.
11:30 am–12:30 pm	Conference Sessions Security Vulnerabilities in VOIP Products and Standards This session will examine vulnerabilities that have been demonstrated in VOIP and IPT telephony systems, as well as showing potential security issues in the SIP protocol.
2:00 pm–3:00 pm	Conference Sessions Unified Communications: Results from the Test Lab This session will provide a detailed report on hands-on testing of some of the leading vendor UC packages, showing how well these systems perform and where there is still a need for improvement.
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