IT Management at Interop

In today's world, IT organizations are struggling to keep pace with rapid change, skyrocketing complexity, and increased demand for IT services. IT Service Management, or ITSM, provides a structured approach to help organizations address these challenges.

Interop’s CIO Boot Camp blends ahead of the curve, relevant academic research with practical know-how from successful CIOs at billion dollar plus organizations. Receive a complete toolkit to meet the challenges of the next generation IT organization.

Conference: One of 17 tracks will deliver actionable expert advice and valuable take-home tools to help you jump start your CMDB, Service Catalog and other ITSM initiatives.
IT Management Track: How to Get (and Keep) Your ITSM Initiative on Track How to Define IT Services: The Cornerstone of ITSM Don’t Lose Your Mind or Your Job: What Every IT Professional Should Know About CMDB How to Scope Your CMDB Project Successfully: Big Vision, Baby Steps Learn more...

Workshops: Get in-depth information on key networking and services topics.

Principles of Effective IT Management
Building Magnificent Technical Presentations

Free Sessions and Events: All attendees can take advantage of free IT management-related sessions and events throughout the week.

Tuesday Thursday

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Tuesday, April 29
11:15 am–12:00 pm	Sponsor Sessions Centralized Management: A Magic Wand for Managing Data Centers - Sponsored by Avocent (Location: Reef F ) Cinderella's fairy Godmother had it right: just wave a magic wand to improve a bad situation. If only that worked in multi-vendor, multi-platform, multi-location data centers. No wand? No problem! Learn how you can roll the management of complex physical and virtual environments into one magical point of control. Speaker - C.C. Fridlin, Vice President of Product Management, Avocent As the director of product management for Avocent solutions, C.C. Fridlin is responsible for worldwide product strategy, marketing and launch activities for the all enterprise, branch and small business hardware and software products. He coordinates with the embedded product management teams to develop data center, server room, remote office and desktop IT management solutions. Fridlin joined Avocent in 2003 at corporate headquarters in Huntsville, Alabama to lead the company's data center products marketing team. He has over 15 years experience in product marketing and management, channel and business development, and manufacturing operations. Fridlin holds a bachelor's degree in electrical engineering from the University of Tennessee and a master's degree in business administration from Kennedy-Western University. He is a licensed Professional Engineer (P.E.) in Alabama.
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Thursday, May 1
10:00 am–10:45 am	Sponsor Sessions Learn How to Put the Power of Your Best IT Admin Everywhere, All the Time - Sponsored by Uplogix (Location: Reef F ) The challenge to managing remote branches and datacenters using traditional monitoring and console tools is that skilled IT staff is still required onsite to perform system maintenance and recovery tasks. Learn how new remote management technologies reduce the expense and headaches of supporting remote locations by automating routine maintenance and recovery, and improve SLA's.
12:00 pm–12:45 pm	Sponsor Sessions Reduce Costs and Simplify IT Management with Virtualization - Sponsored by VMWare (Location: Mandalay Bay L) Companies of all sizes and across industries are adopting VMware products to reduce capital and ongoing IT costs while achieving higher levels of availability and efficiency. This session will provide an overview of the key VMware products and solutions for transforming the data center into a dynamic, always on infrastructure. Speaker - John Gilmartin, Product Marketing Manager, VMware
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